Freight and Shipping

FREIGHT POLICY

     BAC now offers Free Freight on all orders over $700 (Dealer Cost). Dealers that receive deliveries via BAC truck now have a choice to receive their delivery on their regular truck run or they can have the delivery 'Quick Shipped'. 'Quick Ship' service is common carrier shipments that will ship from BAC the same day the order is placed if called in by noon. The order will ship the next day, via common carrier, if the order is placed after noon. 'Quick Ship' is available to all 'brick & mortar' dealers at no additional cost if the order value is over $7000. Please note that special services such as lift gates, residential delivery fees, or notification fees will be charges to the dealer.

     Items that are backordered will be shipped to dealers via the best way chosen by BAC. The dealer will NOT be charged freight on items backordered from an order totaling $700.

     Fed Ex and UPS shipments will be the actual fees, plus a 5% handling fee. The handling fee will be 5% of the order total, and is intended to recover some of the costs of packaging and boxing product.

RETURN POLICY

     Pre-authorization must be granted prior to the return of any product. Returns of new, unopened product in re-sellable condition will be charged a 25% restocking fee. All products returned are subject to inspection upon arrival at BAC. Customer will be responsible for any freight fees on the return. Products older than one year, or discontinued by the manufacturer, will not be accepted.

FREIGHT CLAIMS

     Take time to inspect all shipments at the time of delivery. You are responsible for all products that you sign for! Any shortages, damages, etc., must be noted on the Freight Bill and reported to the carrier and to BAC immediately. Put all notes on the Bill of Lading or Manifest if delivered via BAC Truck. Hidden damage or shortages must be reported to BAC within 48 hours of delivery. Contact 1-800-873-1330 x 263 with any common carrier delivery problems.

CREDIT AND TERMS

     Any account without an approved credit application on file with BAC will require Prepayment or COD arrangements must be made.

     The standard terms for an open account are Net 30 days. To apply for an open account, please complete and return the Credit Application and Resale Certificate located under the New Dealer Tab. Finance charges will be added to all past due accounts over 30 days. Finance charges must be paid prior to open account status being reinstated. All past due accounts will be put in review and placed on COD until the account is returned to a current status.